Partnering with UniQuest

OUR VISION

We believe that great international student admissions journeys are driven by personal interactions. We strive to humanize international enrollment management by looking beyond the “persona” to proactively engage every person as they progress towards enrollment and navigate the hurdles of study overseas.

Think of Us as Part of Your Team

Acting as an extension of your team, we bring all the capabilities to manage each step of the international student journey from timely, quality support for all inquiries to integrated data capture that informs the right-fit, right-time interventions to improve yield at every stage along the path to enrollment. We handle the day-to-day and you have time back to focus on your strategic priorities.

Dedicated to you and your prospective students, we make sure we’re fully immersed in your university’s culture so each student has a recruitment experience that represents the best of your university community.

A Proven Approach to Maximize International Student Conversion

Now more than ever, colleges and universities need to deliver competitive international student admissions experiences to meet their international enrollment goals. However, institutions often struggle to develop the capacity, technology, and international market expertise in-house to deliver high-converting student journeys at scale.

That’s where UniQuest can help. We partner with colleges and universities, acting as an extension of their international enrollment management teams, to bring the resources, proven conversion methodology, and international market expertise to improve conversion at every stage, from prospect to enrollment.

Integrated, MultiChannel Communication to Improve Conversion at Every Step

Personal EmailsUniQuest supports prospective students with one-to-one emails that proactively address the unique questions, needs, and interests of each student.

Outbound Conversion CallsConversation is powerful. UniQuest uses follow-the-sun support to speak with students from every region on their time and, where relevant, in their preferred language.

Live Chat ConversationQuestions can come up at any time, so UniQuest is always ready to respond with answers through live chat.

Email Nurture CampaignsUniQuest actively engages students through targeted, dynamic emails that serve to nurture interest and provide the relevant information to encourage students to supply information and progress to the next step in the admissions journey.

WhatsApp MessagingUniQuest Student Enrollment Advisors are available via social messaging apps like WhatsApp and WeChat to engage prospective students through the apps they use.

We believe that no communication should occur in a vacuum, so we create and manage integrated communication plans to ensure every student receives the right message, from the right channel, at the right time across their admissions journey.
Meeting Your Goal is Our Goal

We craft student conversion strategies to meet your unique objectives. Whether you’re aiming to diversify your student community or grow your enrollments overall, we tailor our service to fit your needs.

LEARN HOW WE WORK TOGETHER

SCALING, WITH A PERSONAL APPROACH

People

Dedicated team of international student enrollment specialists to engage and support prospective students to the highest standard.

  • International market knowledge
  • Language fluencies
  • Data analytics
  • Communication channel strategy across email
    marketing, WhatsApp, WeChat, phone, live
    chat, etc.
  • Follow-the-sun support to engage students
    from every region on their time

Platform

The UQ Platform fuels personalization at scale by keeping student insights from inquiry through to enrollment all in one place for a complete view of the student journey.

  • Each student is engaged in the right way across their journey
  • Dynamic, real-time analysis across all prospective student audiences allows mid-funnel adjustments to strategy as needed
  • Marketing ROI is measured as initial interest is tracked all the way through to enrollments

Process

Informed by decades of international student conversion experience, we integrate all activities to deliver relevant and cohesive student journeys.

  • Multichannel communications, one-to-one and automated, are joined-up from inquiry to enrollment
  • The right protocols are in place for secure data protection
  • Team training and international market study is ongoing to optimize all communications and activities
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